Connecting Electronic Resources
Computing Facilities
Useful Links

Technical Help Desk


The Service

Call the Hotline or send Email or complete the Problem Report Form if you have any problem getting to CUHK Libraries Online Catalogue or Electronic Resources. Alumni may also refer to Alumni Services for accessing the Digital Library Service.


Operation Hours

Monday - Thursday


Friday

8:45 a.m. to 1:00 p.m. &
2:00 p.m. to 5:30 p.m.

8:45 a.m. to 1:00 p.m. &
2:00 p.m. to 5:45 p.m.

 

 

Except Public Holidays, Christmas Eve, New Year Eve & Chinese New Year Eve



Contacts

Problem Report Form :
Hotline : 2609-8785 (during operation hours)
Email Address : helpline@cuhk.edu.hk



Contact after Operation Hours

For technical problems and enquiries, send us your question by completing the Problem Report Form.

For other urgent enquiries, call the Library Reference Desk at 2609-7305 during University Library opening hours.




Alternate Service

Contact Information Technology Services Centre Help Desk, or the LAN administrator of the teaching departments and computer laboratories.

October 11, 2003