How to place a request (hold) or cancel the request (hold)

When you are viewing the record of a checked out item at the web-based library catalogue, click the REQUEST button to start the request process. At the text-based library catalogue, press +> ADDITIONAL options and then G> Request ITEM.

Then, enter your name, your borrower id number and your password as requested.
When the item is held for you, the STATUS of the item you requested will then be changed to REQUEST RECORDED.

You can view your circulation record and check the books you have requested. At the web-based library catalogue, click on Request (hold) outstanding. At the text-based library catalogue, select H> Display HELD item.

If the requested book is available to you, the message "READY FOR PICKUP" will display. Also, you will be notified by mail/email as soon as the item is available in the owning library.

 Holds cannot be placed if:

• items is NOT checked out.

• items is already checked out by you.

• items that are reserve books, hourly loan items, audio-visual materials, non-circulating items such as reference books.

• you already have 3 holds placed (2 for users that have loan limit 10 or less)

• you have a book which is 40 days overdue, or is any overdue item being recalled.

• you have lost your loan privilege.