Connecting Electronic Resources
Instructions:
 Library Catalogue
 CDLAN Databases
 More...
Software:
 General Requirement
 EndNote, etc.
 RichWin
Other Information:
 Remote Access
 Library Proxy Service
 Inactivity Timeout
 License Agreement
 Year 2000

Computing Facilities
 ClassNet
 Printing
 Standalone CDROM
 Application Software

Useful Links
 Technical Help Desk
 Information Technology
  Services Centre
 ITSC Dialup Service
 ResNet
 VPN Connection
  Service


Technical Help Desk


The Service

Call the Hotline or send Email or complete the Problem Report Form if you have any problem getting to CUHK Libraries Online Catalogue or Electronic Resources. Alumni may also refer to Alumni Services for accessing the Digital Library Service.


Operation Hours

Monday - Friday 9:00 a.m. to 1:00 p.m. &
2:00 p.m. to 5:00 p.m.
Saturday 9:00 a.m. to 12:30 p.m.
Except Public Holidays, Christmas Eve, New Year Eve & Chinese New Year Eve

Contacts

Problem Report Form :
Hotline : 2609-8785 (during operation hours)  
Email Address : helpline@cuhk.edu.hk

Contact after Operation Hours

For technical problems and enquiries, send us your question by completing the Problem Report Form.

For other urgent enquiries, call the Library Reference Desk at 2609-7305 during University Library opening hours.


Alternate Service

Contact Information Technology Services Centre Help Desk, or the LAN administrator of the teaching departments and computer laboratories.


October 11, 2003