Check Request Status


User will be notified when the requested items arrive at CUHK.  You may login to your My Library Record to check the status of your HKALL requests. 

Cancellation of requests

  • You may cancel a HKALL request any time via your My Library Record if the request status is shown as “HKALL REQUESTED”.  Requests with any other status cannot be cancelled.
  • The HKALL requests may be cancelled by the lending library if the requested items are:
    • Not found on shelf;
    • Checked out by the local user; or
    • Found not suitable for loan (e.g. too fragile, etc.).