Borrow and Delivery
User will be notified when the requested item arrives at CUHK. You may login to your My Library Record to check the status of your Interlibrary Loan and Document Delivery requests.
Physical Books (from local / overseas):
- Loans are held at the pickup location stated on the Hold Pickup Notice for 5 calendar days (local loans) or 14 calendar days (overseas loans) when they are ready for collection.
- Items not claimed will be returned to the lending library without prior notification to the requester.
- Lending library may stipulate a loan as “In-Library Use Only”.
Photocopies (Journal articles / book chapters):
- Photocopies are delivered electronically to the email address you have registered with the CUHK Library, except in special cases.
- If there is a problem with the copy you have received, notify us as soon as possible.
Note: Electronically delivered copies are available for a maximum of 5 downloads within 30 days only.
Cancellation of requests
- Requests submitted cannot be cancelled from your My Library Record. If you no longer need the item, please send an email to library@cuhk.edu.hk for canceling the request.
- Lending policy is at the discretion of the lending library. Requests may be cancelled in some circumstances, for example, found not suitable for loan, rare book, holdings at other libraries are not available to be requested (e.g. AV materials, computer software, etc.) or the requested portion is larger than that allowed by the copyright policy, etc.
- User will be notified when your request is cancelled.
Renewal
Renewals are at the discretion of the lending library and are not automatically granted. Unless the item is requested or recalled by the lending library, please submit the renewal request via your My Library Record at least 7 days before the item is due. You will be notified by email if the renewal request is accepted. Books not accepted for renewal must be returned on time. Overdue fine will be imposed automatically.
Return
Due dates can be checked by logging into your My Library Record. All loans need to be returned in person to the Service Counter from where they were borrowed. Please do not return your interlibrary loan materials at any CUHK book drops. Please keep the loan slips attached to the book intact for identification purposes. Requesters will be charged for any book loss or damaged due to mis-return of materials, charges will vary between lending libraries.
Late Return and Fine
A fine of HKD$1.0/item/day will be imposed on any late return of loan item.
Loss and Damage
It is your responsibility to take good care of all items borrowed from all the libraries. No item may be taken outside of Hong Kong without prior permission from the lending library, or outside of the library in special cases. Borrowers shall be held responsible for any loss or damage of the items borrowed and abide by the book replacement and/or penalty policies of the lending libraries.