Processing and shipping times vary, depending on the resource type, location, and availability of materials. You may login to your My Library Record to view the latest status of your requests.
Resource Type(s) Estimated time of delivery
Physical Books
From Local 3 to 5 working days
From Overseas 5 working days to 2 months
Photocopies 24 hours to 2 months
Whenever possible, the Library will send your request to the best location at a reasonable cost (if charging is involved). Sometimes, the Library may be restrained by external factors to deliver items within your specified period. Users are encouraged to prioritize and submit your urgent requests earlier to allow enough lead time for processing.